Fraud Management Solution

Fraud Risk Management Solution

E-payment around the world, though convenient, is highly susceptible to several risks. Always a step ahead, 1LINK implemented a Fraud Management Solution in September 2014, equipping member banks with a complete fraud detection suite, along with the tools to handle associated risks.

The 1LINK Fraud Risk Management Solution prepares member banks to monitor near real-time suspicious activity on their debit/credit/prepaid/gift cards portfolio, covering the set of Off-Us (Cross-Switch), On-Us transactions across alternate delivery channels in issuing and acquiring scenarios.

1LINK centrally hosts this application, and member banks subscribing to this service can access it through web using secured point-to-point connectivity to monitor alerts. Being a user-friendly fraud analysis system, it allows member banks to review available transactional data, with a full investigation of alerts, along with cardholder usage profile, contact information, alerts history, case management notes and fraud tagging (if any).

In addition to the above geographies, 1LINK Fraud Risk Management Solution also enables the fraud analyst and their supervisor to manage alert queues, assign alerts to other active analysts, sort and filter the alerted transactions, reset and rollback the transaction velocity counters, search card and merchant account instantly without leaving investigation menu, mark full and partial freeze to unnecessary alerts risen during investigation, test user rules before activation including rule scheduling and historical view of cardholder, merchant, and ATM profiles.

This 1LINK Fraud Risk Management Solution has the potential to create a highly secure eco-system for customers, taking e-payment and e-banking to the next level.