Fraud Risk Management Solution
E-payment around the world, though convenient, is highly susceptible to several risks. Always a step
ahead, 1LINK implemented a Fraud Management Solution in September 2014, equipping member banks with
a complete fraud detection suite, along with the tools to handle associated risks.
The 1LINK Fraud Risk Management Solution prepares member banks to monitor near real-time suspicious
activity on their debit/credit/prepaid/gift cards portfolio, covering the set of Off-Us
(Cross-Switch), On-Us transactions across alternate delivery channels in issuing and acquiring
1LINK centrally hosts this application, and member banks subscribing to this service can access it
through web using secured point-to-point connectivity to monitor alerts. Being a user-friendly fraud
analysis system, it allows member banks to review available transactional data, with a full
investigation of alerts, along with cardholder usage profile, contact information, alerts history,
case management notes and fraud tagging (if any).
In addition to the above geographies, 1LINK Fraud Risk Management Solution also enables the fraud
analyst and their supervisor to manage alert queues, assign alerts to other active analysts, sort
and filter the alerted transactions, reset and rollback the transaction velocity counters, search
card and merchant account instantly without leaving investigation menu, mark full and partial freeze
to unnecessary alerts risen during investigation, test user rules before activation including rule
scheduling and historical view of cardholder, merchant, and ATM profiles.
This 1LINK Fraud Risk Management Solution has the potential to create a highly secure eco-system for
customers, taking e-payment and e-banking to the next level.