1LINK services are available at any Automated Teller Machine (ATM) as often identified by the 1LINK logo.
Simply ask a customer service representative at the bank where your account is held.
1LINK services can be used by anyone who has a deposit account with one of 1LINK’s participating member bank.
There could be several reasons why your card may not work. If you encounter problems you should contact your bank directly.
The 1LINK Shared ATM service is a convenient way to withdraw cash from your account at an Automated Teller Machine (ATM) displaying the 1LINK logo, and not owned by your bank. Since the service is available 24 hours a day, you do not need to worry about what hours a branch is open, and you also do not have to search for an ATM belonging to your own financial institution.
Each member of 1LINK administers its own Automated Teller Machine (ATM) network. This means that, should you have any questions or concerns about an ATM transaction, you need to speak to your bank directly. 1LINK manages the participating Member Bank Network, which processes all 1LINK Shared ATM transactions.
Yes. You can use the 1LINK Shared ATM service anywhere you see the 1LINK logo on an Automated Teller Machine.
The 1LINK Shared ATM service is only available in Pakistan. However, your bank may have an affiliation with an international Automated Teller Machine (ATM) network that allows you to use your card to access your account at participating ATMs around the world. It is a good idea to contact your bank directly, before you travel.
No. Your bank does not release confidential or private information.
The 1LINK Shared ATM service is safe and secure. Security of the service is ensured by the use of your card and confidential Personal Identification Number. Adherence to strict Pakistani and international security standards are required by all participating members.
A card cannot be used to withdraw cash at an Automated Teller Machine without the associated Personal Identification Number. This ensures the security of funds when a card is lost, stolen, or illegally copied. However, you do need to report lost or stolen cards to your bank immediately to avoid any possible liability.
Although they are of great concern to the providers of the 1LINK Shared ATM service, such incidents are rare in Pakistan. However, if you feel your personal safety is at risk do not use that Automated Teller Machine. As with any robbery, personal safety must come first and you should always report the incident to police and your bank at the first available movement.
A 1LINK Inter Bank Fund Transfer is a fast, secure and convenient way to send money to anyone in Pakistan from within the security of your online banking service. The participating banks transfer the funds using established and secure banking processes.
To send 1LINK Inter Bank Fund Transfer, all you need is online access to your bank account and the receiving party’s account number at a participating bank.
All you need is access to an Alternate Delivery Channel on which your bank has made the service available and the account number of the person you are sending money to.
No. The only way you can send 1LINK IBFT is within the security of your online banking service at a participating financial institution. This way, the financial institution can identify you and process the transfer instantly.
Currently the 1LINK IBFT service is only available to those who bank at a Pakistani financial institution. You will not be able to deposit your 1LINK Inter Bank Fund Transfer to a foreign bank account.
If your financial institution does not yet offer the 1LINK Inter Bank Fund Transfer service. Please request your bank to enable the service as soon as possible in coordination with 1LINK.
Yes. Pakistani banks know that people want to send money quickly and easily. Watch for upcoming announcements or contact your financial institution to find out when they will be offering 1LINK Inter Bank Fund Transfers.
1LINK has set a sending limit of PKR. 250,000 per day for every customer.
The 1LINK Visa Debit service is provided at merchants Point-of-Sale (POS), often where you see the 1LINK logo displayed. 1LINK Visa Debit is a convenient and reliable electronic payment option which allows you to use your debit card to pay for purchases. The service is available to you during the merchants’ normal business hours.
The 1LINK Visa Debit service allows you to access funds directly from your account at the time of the purchase. It is like spending cash; only the money is exchanged electronically. Your account balance is always up to date. It is also useful for shopping or for services where credit cards are not accepted. Best of all, there is no bill at the end of the month. You are able to keep track of your account balance at any time. The service is convenient, fast, safe and reliable, with less risk of loss or theft of cash. It is also faster than writing a cheque.
It is simply a case of having your debit card read at the Point-of-Sale terminal and following the prompts displayed on the screen. Once your transaction has been approved, your receipt will be printed for your records.
Since it is an online, real-time service, the debit is immediate. This means that the required funds must be available in your account at the time of purchase.
Yes. The 1LINK Visa Debit service allows you to pay for purchases directly from your deposit account at any participating merchant location, regardless of their financial institution.
You can use 1LINK Visa Debit at any participating merchant across Pakistan, from stores to clothing shops to gas stations. Look for the 1LINK logo or simply ask the merchant if they provide this payment option.
Yes, you can use 1LINK Visa Debit wherever you see the 1LINK logo, or simply ask the merchant if they provide this payment option.
1LINK manages the Member bank Network, which processes transactions between members. Members are connected to each other through this Network.
Each card-issuing member may set transaction fees for using 1LINK services. These fees may relate to the cost of accessing your account, processing the transaction, and installing and maintaining the ATM. 1LINK does not charge fees to consumers, and does not set the fees charged by its members.